Optum Behavioral Health Rehab Coverage in Denver, co
True North Recovery Services accepts Optum — the behavioral health arm of UnitedHealth Group — for addiction and mental health treatment in Denver. If your insurance card references Optum or United Behavioral Health (UBH), you may have access to treatment at True North.
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What Is Optum and Does It Cover Rehab?
Optum (formerly United Behavioral Health, or UBH) is the behavioral health management subsidiary of UnitedHealth Group. It manages mental health and substance use disorder benefits for millions of United Healthcare members, employer-sponsored plan members, and government plan participants.
If your insurance card includes a separate behavioral health number referencing Optum or UBH, that means your substance use disorder and mental health benefits are managed through Optum — even if your primary insurance carrier is UHC or another company. True North Recovery Services works with Optum-managed plans to verify benefits and facilitate access to care.
Addiction Treatment Programs Optum Covers at True North
Optum-managed behavioral health plans commonly cover the following programs at True North:
PHP provides intensive structured clinical programming, five days per week, with clients returning home each evening. Optum plans frequently cover PHP as a medically necessary level of care for substance use disorders.
IOP combines evidence-based clinical therapy with Exercise Physiology and movement science. Most Optum-managed plans cover IOP for substance use disorder and co-occurring mental health conditions.
A nature-integrated IOP track combining somatic therapy, outdoor programming, and structured group work. Covered as IOP under qualifying Optum plans.
Individual and group counseling for sustained recovery. Optum-managed plans typically cover standard outpatient behavioral health services.
How to Use Your Optum Benefits at True North
Call or Text Us
Reach us at (720) 271-3639. Have your insurance card with the Optum or UBH behavioral health number if possible.
We Call Optum
Our team calls Optum directly to verify your behavioral health benefits, confirm in-network status, and begin the authorization process.
Plain-Language Explanation
We explain your coverage clearly — what's authorized, what you'll pay, and what the first day of treatment looks like.
Begin Treatment
With Optum authorization secured, many clients are able to start the same day they first reach out.
Still thinking about it?
That’s okay. Most people visit a few times before reaching out. When you’re ready — even just to ask a question — we’re here. No pressure. No commitment. Just a conversation.
We Accept Most Major Insurances
Why Choose True North Recovery Services?
Optum manages benefits with a focus on evidence-based, outcomes-driven care — the same standard True North operates under. Our movement-integrated, whole-person treatment model is designed to produce the kind of outcomes that justify continued authorization and support long-term recovery.
- PHP, IOP, Trailhead IOP, and Outpatient levels of care
- Co-occurring addiction and mental health treatment
- Movement-integrated care including Exercise Physiology
- Same-day admits and walk-ins welcomed
- Experienced with Optum pre-authorization processes
If you or someone you love needs addiction or mental health treatment in Denver and you’re covered by Optum, True North Recovery Services is here to help.
FAQ
ask us
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Check the back of your insurance card for a separate behavioral health phone number referencing Optum or United Behavioral Health. Our admissions team can also confirm this for you when you call.
Yes. Optum-managed plans commonly cover IOP and PHP for substance use disorders and co-occurring mental health conditions, subject to medical necessity review.
It can involve clinical documentation and review. Our admissions team handles the entire authorization process on your behalf — submitting clinical information and following up so care begins without delay.
Many UHC medical plan members have their behavioral health managed by Optum even when Optum isn’t prominently displayed on the card. Call us and we’ll check your specific plan.
Yes. Optum-managed plans cover co-occurring disorder treatment, meaning addiction and mental health conditions can be treated simultaneously — which is how True North approaches recovery.